Complete venue configuration ensures attendees know exactly where to go:

1. Basic Venue Details:
   • Venue name and full address
   • Google Maps integration for directions
   • Parking information and costs
   • Public transportation options
2. Venue Capacity & Layout:
   • Set maximum capacity limits
   • Configure seating sections (GA, VIP, Reserved)
   • Upload venue maps or seating charts
   • Mark accessibility features and entrances
3. Multiple Venues:
   • Save frequently used venues to your venue library
   • Quickly select from saved venues for new events
   • Manage venue-specific rules and requirements
   • Set different capacities for different event types
4. Virtual & Hybrid Events:
   • Add streaming platform links (Zoom, YouTube, etc.)
   • Set online capacity separately from physical capacity
   • Provide different instructions for virtual attendees
   • Time zone settings for global audiences

Access venue settings from "Event Settings > Venue & Location" or manage your venue library in "Account > My Venues".

Collect the exact information you need from attendees with custom fields:

1. Field Types Available:
   • Text fields (short answer, paragraph)
   • Multiple choice (radio buttons, checkboxes)
   • Dropdown menus
   • Date/time pickers
   • File uploads (waivers, documents)
   • Phone numbers with validation
2. Common Use Cases:
   • Dietary restrictions and meal preferences
   • T-shirt sizes for merchandise
   • Emergency contact information
   • Company/organization affiliation
   • Special accommodation requests
   • Workshop or session preferences
3. Field Configuration:
   • Mark fields as required or optional
   • Set character limits and validation rules
   • Add help text and placeholder examples
   • Apply fields to specific ticket types only
   • Set conditional logic (show/hide based on answers)

Create custom fields in "Event Settings > Registration Form" - responses are included in attendee reports and check-in lists.

Automate attendee communications with customizable notifications:

1. Confirmation Emails:
   • Customize order confirmation template
   • Add event-specific instructions
   • Include parking details, dress code, or what to bring
   • Attach venue maps or guides as PDFs
2. Event Reminders:
   • Set automatic reminders (1 week, 48 hours, 24 hours before)
   • Customize reminder message content
   • Include last-minute updates or changes
   • Add calendar files (.ics) for easy scheduling
3. Post-Event Follow-ups:
   • Thank you messages with feedback surveys
   • Photo galleries or recording links
   • Discount codes for future events
   • Certificate of attendance (for professional events)

Configure all notifications in "Event Settings > Email Notifications" - preview before sending to ensure formatting.

Define clear policies to manage expectations and reduce disputes:

1. Refund Policy Options:
   • Full Refunds: Until specified date/time before event
   • Partial Refunds: Sliding scale based on cancellation timing
   • No Refunds: All sales final (clearly displayed)
   • Store Credit: Option to transfer to future events
   • Custom Policy: Write your own detailed terms
2. Cancellation Settings:
   • Allow self-service cancellations until cutoff date
   • Require approval for refund requests
   • Set processing fees for cancellations
   • Enable automatic refunds for event cancellation
3. Transfer & Exchange Options:
   • Allow ticket transfers between attendees
   • Enable name changes on registrations
   • Permit exchanges to different event dates
   • Set transfer fees and deadlines

Set policies in "Event Settings > Refund & Cancellation Policy" - these are displayed during checkout for transparency.

Fine-tune your event timing and ticket sale windows:

1. Event Schedule:
   • Set doors open, event start, and end times
   • Add multiple sessions or time slots
   • Configure recurring events (daily, weekly, monthly)
   • Set different schedules for different days
2. Ticket Sale Windows:
   • Schedule sales to start at future date/time
   • Set early bird periods with automatic price increases
   • Create flash sale windows
   • Stop sales at custom time before event
   • Enable waiting lists when sold out
3. Time Zone Management:
   • Display times in event's local time zone
   • Show attendee's local time for virtual events
   • Add time zone converter widget
   • Send reminders in correct time zones

Configure all timing in "Event Settings > Schedule & Timing" - preview how times appear to attendees in different locations.

Ensure proper tax collection and reporting:

1. Tax Configuration:
   • Set tax rates by location (state, province, country)
   • Configure GST, VAT, or sales tax as needed
   • Display prices as tax-inclusive or tax-exclusive
   • Apply different rates to different ticket types
2. Tax Reporting:
   • Generate tax collection reports
   • Export data for accounting software
   • Track tax-exempt purchases
   • Provide tax receipts to attendees
3. Compliance Features:
   • Collect tax ID numbers when required
   • Verify business registration for B2B events
   • Handle international tax requirements
   • Maintain audit trails for all transactions

Set up tax settings in "Event Settings > Tax & Compliance" - consult your tax advisor for specific requirements.